Crisis management cycle

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Crisis management cycle

Introduction

Crisis, disaster and emergency management are widely understood to be a multiple-phase process, with the phases often paralleling, rather than running sequentially. Among several models of the crisis management cycle (synonymously used: emergency management cycle, disaster and/or risk management cycle), it’s terminology and number of phases circulating (cf. Stangl et Stollenwerk 2011)[1], the 4-phases cycle became widely accepted (cf. Schwab et al. 2007: 19[2], Coppola 2009: 8[3], US Department of Education 2009[4]).


Definitions

Views and interpretations of the phases vary largely in literature, according to disciplines and perspective; and there is a wide number of definitions available. Following definitions are conform with those provided from the United Nations Office for Disaster Risk Reduction (UNISDR 2009)[5], and are opposed with the glossary definitions in the National Response Plan from the Department of Homeland Security (DHS 2004).[6]


Mitigation

"The lessening or limitation of the adverse impacts of hazards and related disasters.

Comment: The adverse impacts of hazards often cannot be prevented fully, but their scale or severity can be substantially lessened by various strategies and actions. Mitigation measures encompass engineering techniques and hazard-resistant construction as well as improved environmental policies and public awareness. It should be noted that in climate change policy, “mitigation” is defined differently, being the term used for the reduction of greenhouse gas emissions that are the source of climate change." (UNISDR 2009: 19-20)

A more detailled definition was found in the DHS-glossary:

"Mitigation. Activities designed to reduce or eliminate risks to persons or property or to lessen the actual or potential effects or consequences of an incident. Mitigation measures may be implemented prior to, during, or after an incident. Mitigation measures are often developed in accordance with lessons learned from prior incidents. Mitigation involves ongoing actions to reduce exposure to, probability of, or potential loss from hazards. Measures may include zoning and building codes, floodplain buyouts, and analysis of hazard-related data to determine where it is safe to build or locate temporary facilities. Mitigation can include efforts to educate governments, businesses, and the public on measures they can take to reduce loss and injury." (DHS 2004: 68-69).

Preparedness

"The knowledge and capacities developed by governments, professional response and recovery organizations, communities and individuals to effectively anticipate, respond to, and recover from, the impacts of likely, imminent or current hazard events or conditions.

Comment: Preparedness action is carried out within the context of disaster risk management and aims to build the capacities needed to efficiently manage all types of emergencies and achieve orderly transitions from response through to sustained recovery. Preparedness is based on a sound analysis of disaster risks and good linkages with early warning systems, and includes such activities as contingency planning, stockpiling of equipment and supplies, the development of arrangements for coordination, evacuation and public information, and associated training and field exercises. These must be supported by formal institutional, legal and budgetary capacities. The related term “readiness” describes the ability to quickly and appropriately respond when required." (UNISDR 2009: 21)

Response

"The provision of emergency services and public assistance during or immediately after a disaster in order to save lives, reduce health impacts, ensure public safety and meet the basic subsistence needs of the people affected.

Comment: Disaster response is predominantly focused on immediate and short-term needs and is sometimes called “disaster relief”. The division between this response stage and the subsequent recovery stage is not clear-cut. Some response actions, such as the supply of temporary housing and water supplies, may extend well into the recovery stage." (UNISDR 2009: 24-25)

Recovery

"The restoration, and improvement where appropriate, of facilities, livelihoods and living conditions of disaster-affected communities,including efforts to reduce disaster risk factors.

Comment: The recovery task of rehabilitation and reconstruction begins soon after the emergency phase has ended, and should be based on pre-existing strategies and policies that facilitate clear institutional responsibilities for recovery action and enable public participation. Recovery programmes, coupled with the heightened public awareness and engagement after a disaster, afford a valuable opportunity to develop and implement disaster risk reduction measures and to apply the “build back better” principle." (UNISDR 2009: 23)

Disaster risk management

"The systematic process of using administrative directives, organizations, and operational skills and capacities to implement strategies, policies and improved coping capacities in order to lessen the adverse impacts of hazards and the possibility of disaster.

Comment: This term is an extension of the more general term “risk management” to address the specific issue of disaster risks. Disaster risk management aims to avoid, lessen or transfer the adverse effects of hazards through activities and measures for prevention, mitigation and preparedness." (UNISDR 2009:10)

Emergency management

"The organization and management of resources and responsibilities for addressing all aspects of emergencies, in particular preparedness, response and initial recovery steps.

Comment: A crisis or emergency is a threatening condition that requires urgent action. Effective emergency action can avoid the escalation of an event into a disaster. Emergency management involves plans and institutional arrangements to engage and guide the efforts of government, non-government, voluntary and private agencies in comprehensive and coordinated ways to respond to the entire spectrum of emergency needs. The expression “disaster management” is sometimes used instead of emergency management." (UNISDR 2009: 13-14)

Crisis management

There is no definition found for crisis or crisis management in the UNISDR-Terminology (2009), but it is covered in the comments coming with the definition for emergency management (see above).

The Department of Homeland Security defines crisis management in it's glossary coming with the National Response Plan as: "Predominantly a law enforcement function and included measures to identify, acquire,and plan the use of resources needed to anticipate, prevent, and/or resolve a threat or act of terrorism. The requirements of consequence management and crisis management are combined in the NRP. See also Consequence Management." (DHS 2004: 64)

"Consequence Management. Predominantly an emergency management function and included measures to protect public health and safety, restore essential government services, and provide emergency relief to governments, businesses, and individuals affected by the consequences of terrorism. The requirements of consequence management and crisis management are combined in the NRP. See also Crisis Management."(DHS 2004: 64)


Urban planning and it's contribution to crisis management

Urban planning, is one of the most powerful mitigation instrument as are regional development and landscape planning.

Footnotes and references

  1. Stangl R., Stollenwerk J. (2011): Terminologie von Katastrophenmanagement-Kreisläufen/-Phasen. KIRAS-Projekt SFI@SFU Studie – S6, Oktober 2011. Institut für Sicherheitsforschung, Sigmund Freud Privat Universität: Wien. Online: http://www.esci.at/sfi-sfu/sfi_sfu_studie_4_kkm_kreislaeufe.pdf [2012-02-28].
  2. Schwab Anna K., Eschenbach Katherine, Brower David J. 2007: Hazard Mitigation and Preparedness. Danvers: Wiley.
  3. Coppola Damon P. (2007): Introduction to International Disaster Management. Oxford: Butterworth-Heinemann.
  4. US Department of Education 2009. Action Guide for Emergency Management at Institutions of Higher Education. U.S. Department of Education Office of Safe and Drug-Free Schools. Online : http://www2.ed.gov/admins/lead/safety/emergencyplan/remsactionguide.pdf [2011-05-13].
  5. UNISDR 2009: 2009 UNISDR Terminology on Disaster Risk Reduction. International Strategy for Disaster Reduction ISDR. United Nations: Geneva. Online: http://unisdr.org/files/7817_UNISDRTerminologyEnglish.pdf [2011-05-13].
  6. DHS 2004: National Response Plan. Department of Homeland Security: Washington. Online: http://www.scd.hawaii.gov/documents/nrp.pdf [2011-03-23].


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