Incident management
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Incident management is defined as the systematic, planned, and coordinated use of human, institutional, mechanical, and technical resources to reduce the duration and impact of incidents, and improve the safety of motorists, crash victims, and incident responders.
These resources are also used to increase the operating efficiency, safety, and mobility of the highway by systematically reducing the time to detect and verify an incident occurrence; implementing the appropriate response; and safely clearing the
incident, while managing the affected flow until full capacity is restored [1].
- ↑ Traffic Incident Management Handbook, Prepared for: Federal Highway Administration,Office of Travel Management. Prepared by: PB Farradyne, November 2000
